Privacy Policy
Acclaro Inc. (“Acclaro” or “we”) respect your privacy and are committed to keeping your information secure when you visit our website and use our applications. We have created this Privacy Policy to provide you with information on how we handle the personal information you provide to us when you use our website, how we use that information, how we protect that information, and what your options are with respect to how such information is used.
Information We Collect and How that Information May Be Used
We consider information that can identify or be used to contact a unique individual as “Personal Information.” When you use Acclaro’s website or applications, we may collect Personal Information from you. This could be Personal Information you submit directly to Acclaro or it may be information that the technology present on Acclaro’s website, or in Acclaro’s applications, collects automatically. This information would include your profile information which includes, but is not limited to, your e-mail address, address, and telephone number. Depending on the nature of your inquiry or activities on the website and applications, we may also collect your job search criteria and preferences, employment experience, educational history, skills, references’ information, background information, and other information contained in your resume, and any login ID or email address that you create.
In addition to information you provide to us, when you use our website and applications, we use automated means of collecting information, such as cookies and other web-based or electronic tracking technologies to collect information about your use of the website or application. This information is necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services. Collected items may include the pages most frequently visited, services accessed the most, and links to other sites that users most often visit. We measure activity in aggregate, such as number of users of our website, and activities conducted on our website, but may sometimes choose to measure use on an individual level. This allows us to provide a better user experience.
Acclaro uses the information we collect for the following purposes:
(1) to provide you with information regarding employment opportunities and career-related information;
(2) establishing and maintaining communications with you;
(3) where you have requested a service, assisting you in the completion of your application, the assessment of your eligibility for any such requested service, the processing and maintenance of the service, as well as any applicable renewal of such service;
(4) responding to your inquiries about applications, accounts and other services;
(5) making proposals for future service needs;
(6) allowing our affiliated companies to notify you of certain products or services offered by our affiliated companies;
(7) processing transactions through service providers;
(8) complying with applicable legal requirements, court orders, legal proceedings, document requests, and industry standards and our policies;
(9) protecting against fraud, suspicious or other illegal activities;
(10) protecting the rights of Acclaro or other third parties; and
(11) compiling statistics for analysis of our sites and our business.
Some services, such as webinars, require user registration. For the registration process, we may require information such as name, e-mail address, employer, job title, job responsibilities, phone number, the state where your employer is located, and other profession information. By registering for a webinar you agree that we may send you e-mails and other communications regarding information specific to Acclaro’s services or other opportunities we may provide. By participating in a webinar presented by Acclaro, you may be asked to provide the Personal Information noted above. Additionally, there may be data collected and stored regarding credits that you earn, on-line participation and activity. This data may be used to process continuing education credits, if applicable to the webinar.
This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”) and Pardot (“Pardot”), a business-to-business marketing automation solution by Salesforce.
Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage for Acclaro. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Pardot uses cookies to track visitor and prospect activities on our website and landing pages. Cookies are set to remember preferences when a visitor returns to our site (like form field values). Pardot also sets a cookie for logged-in users to maintain the session and remember table filters. Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Using first-party and third-party cookies together is standard in the marketing automation industry. Pardot cookies don’t store personally identifying information, only a unique identifier. Pardot sets first-party cookies on your tracker subdomains and Pardot domains. Pardot uses third-party cookies on https pages and when your account doesn’t have a tracker subdomain set up. Please see https://help.salesforce.com/articleView?id=pardot_basics_cookies.htm&type=5 for more information.
How We May Share Your Information
Acclaro may disclose your Personal Information: (1) to third parties to perform business functions; (2) to our affiliated entities for the purposes of providing, marketing, or improving our services; (3) to comply with legal requirements, such as a law, regulation, search warrant, subpoena or court order; (4) as part of a business transaction, such as a reorganization, merger, acquisition, bankruptcy, or similar event, or (5) in special cases, such as protecting the rights, property, or safety of Acclaro, our customers or others.
Acclaro may share your Personal Information with third parties or Acclaro customers for employment, recruitment, and placement services, for potential employment opportunities with customers who are seeking employees who have your qualifications, or to a customer with whom you have been placed by Acclaro, in order to integrate with their employment or application process. Acclaro may also share your information with third party service providers which are under contract to us, for the provision of the services for which you or one of our clients has contracted. These service providers have agreements with Acclaro to handle your Personal Information the same way Acclaro would. For example, Acclaro uses analytics providers which track your use of the website or application. Acclaro will only share Personal Information about you that is relevant to our legitimate business purposes or as stated in this Privacy Policy.
Additionally, this website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Acclaro website. Of course, any data collected will be used in accordance with this Privacy Policy and Google’s privacy policy.
Linked Websites
Acclaro’s website may contain links to third party websites not controlled by Acclaro and therefore not covered by this Privacy Policy. Any information that you submit, post, or otherwise reveal on these third-party sites is governed by the privacy policy of those sites. We recommend that you review the terms and conditions of use and privacy policies in place on such third-party websites.
Protecting Your Information
We want your information to remain as secure as reasonably possible. We regularly monitor industry-standard technical safeguards for securing your Personal Information and review our physical, technical, and organizational security practices to determine how we can prevent the loss, misuse, unauthorized access, alteration, or disclosure of your Personal Information. While we strive to protect your Personal Information, considering the nature of the Internet, and your control over your own access codes, Acclaro cannot ensure or warrant the security of any information you transmit to us.
Your Rights and Choices
We may also, from time to time, use your Personal Information to send you messages or marketing materials regarding our services, including employment information and job opportunities that you indicate an interest in. You may receive these messages from Acclaro via email, phone, direct mail, and other communication means. We do not, however, want to send you information that you do not wish to receive, and you may opt out of receiving these communications or change your preferences, as indicated below:
- Email Link. Each email we send will contain instructions on how to unsubscribe in the event that you do not wish to receive future informational emails from Acclaro.
- Direct Request. You can email us directly to request to be removed from the informational email list by sending the request to support@acclaroinc.com.
You may choose to refuse cookies, which will restrict our ability to report on individual use – simply refer to your browser’s help instructions to learn more about how to manage their use.
The major browsers have attempted to implement the draft “Do Not Track” (“DNT”) standard of the World Wide Web Consortium (“W3C”) in their latest releases. As this standard has not been finalized, Acclaro’s website is not compatible with DNT and so does not recognize DNT settings.
Your California Privacy Rights
This section only applies to individuals who are residents of California under the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws (together “California Laws”).
- Personal Information Collected
Acclaro collects the following categories of Personal Information, as defined by California Laws:
- Inferences
- Identifiers
- Commercial Information
- Employment Information
We collect them for the purposes described above, and may share as outlined in the section titled, “How We May Share Your Information” above.
- California Residents Rights
Under California Laws, California residents have the following rights (“Rights”) listed below. Your Right to Access and Right to Deletion are not absolute and are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of the business’s systems of networks.
Disclosure & Access Rights: California residents have the right to request in writing from a business, (i) a list of the categories of personal information, such as name, address, e–mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including Independent Affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, California residents have the right to request that we disclose to them (i) the categories of personal information we have collected about them, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about an individual.
Deletion Rights: California residents have the right to have their personal information deleted, unless the personal information is necessary for the business or service provider to: complete a transaction for which the personal information was collected, provide a good or service requested by the consumer or otherwise perform a contract between the business and the consumer; detect security incidents; protect against malicious, deceptive, fraudulent or illegal activity (or prosecute those responsible); debug to identify and repair functionality errors; exercise or ensure the right of another to exercise free speech or another legal right; comply with the California Electronic Communications Privacy Act, which compels the production of or access to electronic communication information or electronic device information with a search warrant; engage in research in the public interest (if the consumer has provided informed consent); to enable solely internal uses aligned with the consumer’s expectations given their relationship with the business; comply with a legal obligation; otherwise use the information internally in a lawful manner compatible with the context in which the consumer provided it.
Do Not Sell: California residents have the right to opt-out of having their personal information sold. We do not sell personal information. Californians can exercise their privacy rights by contacting us support@acclaroinc.com or via the other avenues outlined in the below section titled, “How to Contact Acclaro”.
Response Time. We will handle requests as required under applicable California Laws. When a request is made, we may verify your identity to protect your privacy and security. We will respond to written rights requests within 45 days following receipt at the e–mail or mailing address stated above. If we receive your request at a different e–mail or mailing address, we will respond within a reasonable period of time. Please note that we are only required to respond to each customer once per calendar year.
How to Contact Acclaro
If at any time you have questions or concerns about Acclaro’s privacy commitment or anything contained in this Privacy Policy, please feel free to contact us via e-mail at support@acclaroinc.com, at the address below, or by calling 1-800-442-3939.
Our postal address is:
Acclaro inc.
Attn: Human Resources
331 Elizabeth St NE
Suite E
Atlanta GA 30307
Consent and Changes to Privacy Policy
By using this website or our applications, you acknowledge and consent to the privacy practices described in this Privacy Policy, including the collection and use of your information as described herein. Acclaro may change this Privacy Policy from time to time due to changes in relevant law or Acclaro’s business practices. If we decide to make changes to this Privacy Policy, we will post the changes on this website, and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy.
